Morgan Stanley Phone Numbers and Emails

Toll-Free Number:

  • (800) 869-6397
Send Message

Customer Service:

  • (866) 227-2256
    Client Relations
  • (888) 454-3965
    Client Service Center
  • (800) 231-2608
    Closed End Funds
  • (877) 580-8237
    For Assistance With the Morgan Stanley Directed Share Program
  • (801) 617-9146
    For Assistance With the Morgan Stanley Directed Share Program (Outside the U.S.)
  • (800) 548-7786
    Institutional/mas Funds
  • (800) 280-4534
    Morgan Stanley Senior Investor Helpline
  • (800) 622-2393
    Share Purchase And Dividend Reinvestment Plan
  • (201) 329-8660
    Share Purchase And Dividend Reinvestment Plan
  • (800) 341-2911
    Van Kampen Funds
  • (212) 507-3321

Accounting/ Billing:

  • (801) 902-6997
    Individual Investors (Outside the U.S.)
  • (877) 937-6739
    New Accounts And Branch Offices

General Info:

  • (212) 245-1239

Headquarters:

  • (212) 761-4000

Investors/ Franchasing:

  • (212) 762-8131

Investors/ Franchising:

  • (800) 869-3326

Media:

  • (212) 761-2448
    USA
  • +8 522 848 5051
    Asia-Pacific
  • +44 207 425 8005
    Europe, Middle East and Africa
  • +8 136 836 4590
    Japan

Morgan Stanley Emails:

Customer Service
Shareworks (USA), Shareworks StockVantage
General Info
Media
Asia-Pacific, Europe, Middle East and Africa, Japan
Sales/ Reservations
To Order a Morgan Stanley Prospectus online
stratum@msfundservices.com
Stratum℠ service
instfeed@morganstanley.com
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More phone numbers and emails Less phone numbers and emails

How to Contact Morgan Stanley Customer Service?

Most Popular Number:

(800) 869-6397
Total calls: 38 Last call: Mar 15, 2024

What Is the Morgan Stanley Phone Number?

Morgan Stanley customer service phone number is 800-869-6397. This support number is toll-free and serves to provide clients with assistance in general questions about services and products of the Morgan Stanley company. To receive help regarding the accounts, call 888-454-3965 and ask questions about your billing and accounting difficulties. Clients from the other corners of the world should use the telephone number 801-902-6997. For assistance in connection with the Directed Share Program, you can call the Morgan Stanley contact team at 877-580-8237 or 801-617-9146.

Can I Email Morgan Stanley Customer Service?

To solve the media inquiries, use the Morgan Stanley email mediainquiries@morganstanley.com. When you want to place an online order, write to the email address prospectus@morganstanley.com. The customer care department is accessible via mswcorporatesupport@morganstanley.com. Send the request to get the written response and instructions. The period for the answer can take up to 6-9 days.

How Do I Contact Morgan Stanley via the Mobile App?

To reach Morgan Stanley customer service via the application, download it from the mobile store. Open Morgan Stanley mobile apps and login to the account. Using the application you can start the live chat. The system is operated by the chatbot and generates answers in the instant mode. Use the online chat to get fast answers to the questions.

Where Is the Morgan Stanley Headquarters Address?

Morgan Stanley address is 1585 Broadway New York, New York 10036 United States. This is the address where the key departments of the company are located. To mail the Morgan Stanley customer service use the address PO Box 95002 South Jordan, UT 84095, USA.

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Contact Information

Morgan Stanley Website:

Morgan Stanley Help Center:

Corporate Office Address:

Morgan Stanley
1585 Broadway
New York, New York 10036
United States

Other Info (opening hours):

Hours:

Monday - Friday: 9:00am - 7:00pm (ET)



Other Locations:

Morgan Stanley Fund Services

1221 Avenue of the Americas, 5th Floor

New York, NY 10020


Monarch Tower

3424 Peachtree Rd, NE Suite 800

Atlanta, GA 30326


1300 Thames Street

Baltimore, MD 21231


Mailing Address:

Morgan Stanley Client Relations

PO Box 95002

South Jordan, UT 84095, USA

More contact details

Fax:

+1 (212) 507-3321

Morgan Stanley Rating Based on 74 Reviews

Rating details

1.4
more details
Customer service
Product or Service Quality
Website
Reliability

Rating stats

Rating trend

How Good is Morgan Stanley's Customer Service?

CHINEDU N Qke
CHINEDU N Qke
Feels Disappointed | Nov 21, 2023

Very good and nice

Read full quote
Ansel Nad
Ansel Nad
Feels Disappointed | Oct 13, 2023

Not handled properly

Read full quote

Summary of Morgan Stanley Customer Service Calls

57 TOTAL
CALLS
06:12 AVG CALL
DURATION
10% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Morgan Stanley?

Account Question:

  • “I cannot get a hold of the agent Tom Rowe that takes care of my account”
  • “Locked out of my account”
  • “Trying to get usernameWas hung up on”

Request for Information Question:

  • “Check on acct”
  • “Share questions related”
  • “To ask questions about delivery”

Payments and Charges Question:

  • “Because my transaction is not complete”
  • “Change of payment method”

Return/ Replace Question:

  • “Foreign currency exchange”

Employment Question:

  • “1099”

Other Question:

  • “Contsct peter berman”
  • “Check stocks”
  • “Early disbursement”

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