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They lost my retirement and also one of my daughters college funds.Their service is terrible.

They misreport how much I have and can never give me answers. Whenever I called them they gave me a run around. I could not even find an office (brick and mortar) to visit. They mis managed my retirement fund and my kids college funds.

Just a few days ago when I tried to withdraw a few thousand and had tens of thousand in the balance, they told me I did not have sufficient funds. Then another office said I did have the funds.

I don't know what kind of people they hire.I have told my kids to always invest with Fidelity.

Review about: Morgan Stanley Customer Care.

Reason of review: Poor customer service.

Monetary Loss: $20000.

Preferred solution: Just go away please..

I didn't like: Poor quality service, Unethical behavior.

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