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Only interested in commissions. Can not explain investment approach. Uses separate managed accounts and can not explain them. Please do yourself a favor, and find a different advisor who can actually advise, and not just regurgitate what others try and say. Has built...
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#1320860
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Wrote a negative review for the BBB. It and all others negative reviews written prior were deleted. Gee, this only proves my suspicions that Morgan Stanley is totally dishonest and deceitful. If you or your family has money in this company you will never see it again....
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Anonymous
bruce kellerman

I was a customer with morgan stanley untill mike willson opened up his big mouth and warned the people stocks will drop over 50% and we are heading for a market wreck I had to...

#1290827
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I too have been trying to resolve an estate issue without success for months. I speak to someone different each time and am told 24-48 hours the issue will be resolved. An different excuse is given each time from; someone was on vacation to they have no idea why it is...
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#1288965
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Morgan Stanley - Absoulte buch of jokers

Trying to transfer my account out of MS. No one knows what ia happening. Third rate service.
1.0
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Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Interest Rate
Price Affordability
Privacy and Data Security
Product or Service Quality
Reliability
Staff
Value for money
Website
#1278499
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I thought it was odd when my mother passed and it took a long time with lots of documents to get my Dad his money. After 20 years of bad ( bottom quartile results and fees) results I asked to roll it over into an existing IRA. 3 months later and still , “ oh we need a...
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1.4
#1272629
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I recently sold some company issued stock, and while the activity log clearly showed the settlement and electronic funds transfer dates as different, the transfer did not take place on the posted date. Colton from customer service told me that the settlement date is...
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1.2
#1260682
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We have been trying to liquidate my mother's account through probate. MS has jerked us around for 14 months now. All legal documents that they need, have been lost or ignored by them 3x's now. A paltry amount of $1k is all we are trying to receive so we can close the...
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Anonymous
Anonymous

I too cannot liquidate my deceased mother's account. Different excuses with each call. Promised call backs that never are received. All required paper work has been received b...

Anonymous
Anonymous

Agree, my family is getting the run around too!

1.1
#1253592
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Recently divorced mom of 3 and had the worst experience provided through my finance person in Chicago Franklin Building. I can’t remember who I talked to but the loan officer there would not even allow me to talk at all. He told me he would be wasting my time and...
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1.2
#1238773
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Morgan Stanley - Cleve Peavy is the worst

Cleve Peavy is the most arrogant butt I’ve ever spoken to
1.0
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Staff
#1234289
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Last year I redeemed my Citibank plan from Morgan Stanley and despite many calls and faxs. My issue have never been solved and no one follow thru in Morgan Stanley. I can't believe it with such a reputable company cannot get things right for your client. Due to I am...
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1.0
I didn't like
  • Poor follow up service from the customer service
#1207758
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