My portfolio has been stagnant or fallen in the years I've had it and I have tried numerous ways of contacting them. The site is designed to keep that from happening. I would have made much more $ if I just put it in a money market account. They don't deserve...Read more
Morgan Stanley - No payout and its been a year
My dad died a year ago and left us, in his legal will, the holdings in his morgan Stanley account. To date we still havent been able to cash it out and they always have an excuse why. Repeat and incorrect paperwork, nobody there can even give us a straight story. Ridiculous. It is NOT their money but we cant get it
7 7 2018 just terrible if this is not identity theft then it is just incompetence they give you numbers that lead to nothing that keep repeating themselves they give you phone numbers that lead to people who ask for codes and nobody has the codes you might as well burn...Read more
they will not close out my account, and just ignore my certified letters. This is theft, plain and simple. Where is the government agency to charge these thieves? I did not want to sign the customer agreement but was told that was the only way to access my mother's...Read more
Only interested in commissions. Can not explain investment approach. Uses separate managed accounts and can not explain them. Please do yourself a favor, and find a different advisor who can actually advise, and not just regurgitate what others try and say. Has built...Read more
Wrote a negative review for the BBB. It and all others negative reviews written prior were deleted. Gee, this only proves my suspicions that Morgan Stanley is totally dishonest and deceitful. If you or your family has money in this company you will never see it again....Read more
I too have been trying to resolve an estate issue without success for months. I speak to someone different each time and am told 24-48 hours the issue will be resolved. An different excuse is given each time from; someone was on vacation to they have no idea why it is...Read more
Morgan Stanley - Absoulte buch of jokers
Trying to transfer my account out of MS. No one knows what ia happening. Third rate service.
I thought it was odd when my mother passed and it took a long time with lots of documents to get my Dad his money. After 20 years of bad ( bottom quartile results and fees) results I asked to roll it over into an existing IRA. 3 months later and still , “ oh we need a...Read more
I recently sold some company issued stock, and while the activity log clearly showed the settlement and electronic funds transfer dates as different, the transfer did not take place on the posted date. Colton from customer service told me that the settlement date is...Read more
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